Returns & Repairs
- Uscooters provides a one year limited product warranty and 6 months or 1500 miles on the battery whichever comes first. Uscooters has all parts in stock for all warranty and non-warranty related items. Warranty parts are on a parts exchanged basis only, buyer is responsible for all shipping cost. Repair services are available through our network of dealers in the United States and Canada or by shipping the scooter back to Uscooters. The buyer must pay all shipping costs when returning scooter back to the office for repairs. Normal wear and tear, damages caused by abuse, accident or lack of reasonable care, non-observance of the instructions for use, poor maintenance, and modification of the product are not covered under the warranty.A replacement part shall be covered for the time remaining in the original product’s warranty.
-LIMITED WARRANTY PARTS ONLY NO FREIGHT OR LABOR COSTS INCLUDED.
Returns of Uscooters can only be made within 10 days of receipt if they are in new condition, unopened and in original packaging.There will be a deduction of a 10% restocking fee AND A DEDUCTION FOR ALL SHIPPING COSTS INCURRED.
Uscooters goal is to create a product that can deliver 100% customer satisfaction in both the product and customer service.